Responsible Gaming
Gambling Should Be Entertainment
At EI Richmond, we believe that sports betting should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Only bet what you can afford to lose, and always gamble for fun—not as an investment or income source.
Age Verification
Sports betting in Canada is only available to individuals who are 18 years of age or older (19+ in some provinces including Ontario and Quebec). We strictly verify the age of all users and do not permit minors to access our platform.
If you are under the legal gambling age in your province, you are not permitted to place bets or create an account.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, problem gambling may be developing:
- Chasing losses by betting more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding gambling activities or lying about the amount wagered
- Neglecting family, work, school, or other important responsibilities
- Feeling anxious, irritable, or restless when unable to gamble
- Borrowing money to fund gambling activities
- Unable to cut down or stop gambling despite wanting to
- Risking important relationships, career, or educational opportunities
- Using gambling to escape problems, stress, or negative emotions
If you notice any of these signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable sportsbooks and gambling platforms offer tools to help you maintain control. Consider using:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose in a given timeframe
- Reality Checks: Enable notifications that remind you how long you've been gambling and how much you've wagered
- Time-Out/Cool-Off Periods: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling platforms and betting sites
- Bet Limits: Cap the maximum stake allowed per bet
Use these tools proactively to protect yourself and keep gambling fun and within your means.
Support & Help Organizations
If you or someone you care about is struggling with problem gambling, professional help is available. Please reach out to one of these trusted organizations:
Canada
- Responsible Gambling Council (Ontario): www.responsiblegambling.org
- Gamblers Anonymous Canada: Support groups and peer-to-peer assistance across Canada
- CAMH (Centre for Addiction and Mental Health): Professional counselling and support (Toronto-based, serves all of Canada)
- Problem Gambling Institute of Ontario: Specialized treatment and resources
International Support (if needed)
- National Council on Problem Gambling (USA): www.ncpgambling.org | 1-800-522-4700
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
All of these services are confidential, free, and non-judgmental.
Need Help? Take Action Today
Problem gambling is a real and treatable condition. Seeking help is a sign of strength, not weakness.
If gambling is causing problems in your life, please reach out to a support organization listed above or contact a mental health professional in your area.
You can also speak with your family doctor or contact a local addiction counsellor who can connect you with appropriate resources.
Remember: You are not alone, and help is available right now.